Refund policy

Refund & Return Policy

Effective Date: July 13, 2026

Thank you for shopping with the Official Harry Styles Store. We want you to be completely satisfied with your purchase. This Refund & Return Policy explains the conditions under which returns, exchanges, and refunds are accepted for purchases made through https://harrystyle.store.

Return Eligibility

You may request a return within 30 days of receiving your order.

To qualify for a return, the item must:

  • Be unused, unworn, and in its original condition.

  • Include all original packaging, tags, and accessories.

  • Be accompanied by proof of purchase or your order number.

We reserve the right to refuse returns that do not meet these requirements.

Non-Returnable Items

The following items cannot be returned unless they are defective or incorrectly supplied:

  • Personalized or custom-made products

  • Gift cards

  • Digital products or downloadable content

  • Clearance or final sale items

  • Items marked as non-returnable at the time of purchase

Damaged, Defective, or Incorrect Items

If you receive a damaged, defective, or incorrect item, please contact us within 7 days of delivery.

To help us resolve your request promptly, please provide:

  • Your order number

  • A description of the issue

  • Clear photographs of the item and its packaging

After reviewing your claim, we may offer a replacement, exchange, or refund, depending on the circumstances.

Refunds

Once your returned item has been received and inspected, we will notify you of the outcome.

If your refund is approved, it will be processed to your original payment method within 5–10 business days. Processing times may vary depending on your bank or payment provider.

Original shipping charges are generally non-refundable unless the return is due to our error or a defective product.

Exchanges

We offer exchanges for items that are damaged, defective, or incorrect.

If you wish to exchange an item for another size or color, please contact us to confirm availability before returning your item.

Return Shipping

If the return is due to a damaged, defective, or incorrect item, we may cover the return shipping costs or provide return instructions.

For all other eligible returns, customers are responsible for the cost of return shipping.

We recommend using a tracked shipping service, as we are not responsible for returned items lost in transit.

Order Cancellations

Orders may be canceled before they have been processed for shipment.

Once an order has entered processing or has been dispatched, it cannot be canceled. If eligible, you may request a return after receiving your order in accordance with this policy.

Contact Us

If you have any questions regarding returns, refunds, or exchanges, please contact us:

Official Harry Styles Store

Website: https://harrystyle.store

Email: info@harrystyle.store

Phone: +44 7460 650180

Address:
80 Naseby Road
Birmingham, B8 3HG
United Kingdom